Responsible Gaming
Gambling Should Be Entertainment, Not Income
At adistantdream.com, we believe that playing at Neosurf casinos and other online gambling sites should always be a form of entertainment — never a way to earn money, pay bills, or escape financial problems. Gambling outcomes are based on chance, and the house always has an edge over time. Only gamble with money you can afford to lose, and never treat gambling as an investment or a source of income.
If gambling stops being fun, it's time to stop.
Age Verification — 18+ Only
In Australia, you must be at least 18 years of age to gamble legally, whether online or in person. All casinos recommended on adistantdream.com are required to verify the age and identity of their players. We strongly advise parents and guardians to use parental control software (such as Net Nanny or CyberPatrol) to prevent minors from accessing gambling websites on shared devices.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. Ask yourself honestly whether any of the following apply to you or someone you care about:
- Chasing losses — gambling more to try to win back money you've lost
- Hiding your gambling from family, friends, or your partner
- Borrowing money, selling belongings, or going into debt to gamble
- Gambling with money meant for rent, bills, or essentials
- Lying about how much time or money you spend gambling
- Feeling restless, anxious, or irritable when you try to cut down
- Gambling to escape stress, depression, or other problems
- Neglecting work, studies, or relationships because of gambling
- Repeated unsuccessful attempts to stop or reduce gambling
If you answered "yes" to one or more of these, it may be time to seek support. Recognising the problem early is a sign of strength, not weakness.
Self-Help Tools
Licensed casinos offer a range of tools to help you stay in control. We encourage all players to use them proactively:
- Deposit limits – cap how much money you can deposit daily, weekly, or monthly
- Loss limits – restrict how much you can lose within a set period
- Session/time limits – control how long you can play in a single session
- Reality checks – on-screen reminders of how long you've been playing and how much you've spent
- Cooling-off periods – take a short break from gambling for 24 hours to several weeks
- Self-exclusion – block yourself from a casino entirely for months, years, or permanently
In Australia, you can also register with BetStop (www.betstop.gov.au) — the National Self-Exclusion Register — to exclude yourself from all licensed Australian online and phone wagering services in a single step.
Support Organizations
Free, confidential help is available 24/7. If you're in Australia, these services are here for you:
- Gambling Help Online – free, confidential counselling and support for Australians, available 24/7 via chat, email, and phone. Visit www.gamblinghelponline.org.au or call 1800 858 858
- BetStop – National Self-Exclusion Register – www.betstop.gov.au
- Lifeline Australia – crisis support and suicide prevention, call 13 11 14 or visit www.lifeline.org.au
For our readers outside Australia:
- United Kingdom: GamCare (www.gamcare.org.uk) and GamStop self-exclusion (www.gamstop.co.uk)
- Canada: Responsible Gambling Council (www.responsiblegambling.org)
- United States: National Council on Problem Gambling (www.ncpgambling.org), call or text 1-800-GAMBLER
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Glücksspielsucht helpline 0800 1 37 27 00
If You Have a Problem, Seek Help Today
You are not alone, and help is free, confidential, and available right now. If gambling is causing harm to you or someone you love, please reach out to Gambling Help Online at www.gamblinghelponline.org.au or call 1800 858 858. Taking the first step is the hardest — and the most important.
Remember: when the fun stops, stop.